Terms of Service

Last updated: July 8, 2026

1. About Qivari

Qivari ("we," "us") provides scan-to-return ID tags for personal belongings. Each tag has a QR code that, when scanned, lets a finder send the owner a message through Qivari's private relay — so the finder can arrange the item's return without either person seeing the other's phone number.

2. Accounts and registration

To register a Qivari tag set, you send a registration text to Qivari's number from your phone, following the instructions on the tag's registration page. The number you text from becomes your registered contact number — sending the text from your own phone is what confirms you own the number. You may optionally add a label for the set from your dashboard.

You are responsible for keeping your phone number current. Qivari does not currently support changing the phone number on a registered tag set — if you need to update it, the recovery path is to register a new tag set.

You may deactivate any tag set or delete your account at any time from your dashboard.

3. SMS messaging consent and disclosures

By sending a registration or login text to Qivari's number from the registration or login page, you expressly consent to receive the following SMS messages from Qivari at the number you text from:

• Account and security messages — a registration confirmation, and login verification messages when you initiate a dashboard login.
• Relayed messages from finders who scan one of your tags and choose to contact you. Messages are relayed through Qivari's number in both directions, so you and the finder can arrange the item's return without either party seeing the other's phone number. Rate-limited.

Additional disclosures:

• Message frequency: varies with account activity, and is low. Account messages are sent only when you register or log in. Finder notes are sent only when a finder scans your tag and writes one, at most once per hour per tag set.
• Message and data rates may apply. Check with your mobile carrier.
• Supported carriers: US and Canadian carriers. International numbers are not supported at this time.
• Opt out: Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any Qivari SMS to opt out. Opting out will stop verification codes (preventing future logins and registrations) and finder notes alike.
• Help: Reply HELP or INFO to any Qivari SMS to receive support information.

Qivari does not send marketing SMS. We do not send promotional messages. All communication between finders and owners happens through Qivari's message relay, which keeps both parties' phone numbers private. Full messaging disclosures are also published in our SMS Policy.

4. Your phone number stays private

This is core to how the product works, and you should understand it before registering:

When someone scans a Qivari tag belonging to your set, they are not shown your phone number. Instead, they can send you a message through Qivari, and we relay messages between you and the finder through our own number so you can arrange the item's return. Neither your number nor the finder's number is revealed to the other party.

5. Acceptable use

You agree not to use Qivari to:

• Harass, threaten, or impersonate anyone
• Register a phone number you do not own or control
• Interfere with the operation of the service (e.g., automated scraping, denial-of-service)
• Use Qivari for any unlawful purpose

We may suspend or terminate your account if you violate these terms.

6. No warranty

Qivari is provided "as is" and "as available." We do not guarantee that any lost item will be returned, that any finder will scan a tag, or that any tag will remain physically attached to your belongings.

We make no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

7. Limitation of liability

To the maximum extent permitted by law, Qivari is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of property, loss of data, or loss of opportunity.

Our total liability for any claim relating to Qivari shall not exceed the amount you paid for the tag set giving rise to the claim.

8. Changes to these terms

We may update these terms from time to time. If we make a material change, we will update the "Last updated" date above and notify active users via SMS the next time they log in. Continued use of Qivari after changes constitutes acceptance.

9. Governing law

These terms are governed by the laws of the United States and the state in which Qivari is organized, without regard to conflict-of-laws principles.

10. Contact

Questions about these terms? Email support@qivari.com.